导语

  

内容提要

  

    谭宗燕主编的《旅游实用英语》共有15个单元，每个单元围绕一个话题进行编排。内容涉及旅游接待、旅游服务、旅游观光等整个流程；尤其是练习编排具有开放性和实训性的特点。练习难度循序渐进，以不断提高学生自主学习和综合运用的能力，强化听说实用技能的培养。

    谭宗燕，武昌理工学院副教授，湖北省安陆人。1999年毕业于华中师范大学英语教育专业，获得文学学士学位；2010年毕业于华中科技大学外国语言学及应用语言学专业。获得文学硕士学位。从事英语教学近20年，近五年担任过“旅游英语口语”、“综合英语”、“旅游实用英语”、“旅游英语听说训练”、“英/美文学”、“法律英语”和“大学英语”等课程的教学工作。多次荣获“优秀教师”、“科研新秀”、“优秀班主任”、“教育战线先进工作者”等荣誉称号。累计发表论文70余篇。其中国际权威检索4篇，核心期刊3篇，主持和参与校、省级教、科研课题10余项。主编教材3部，参编教材多部。研究领域为旅游英语、英美文学和法律英语。

Unit 1  Booking a Tour
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Central Reservation System
  Further Reading  Hotel Reservation System
  Applied Listening and Speaking
Unit 2  Meeting Tourists
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  A Welcome Speech
  Further Reading  Meeting Tourists
  Applied Listening and Speaking
Unit 3  Checking in Service
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  The Hotel Industry
  Further Reading  Front Desk Functions
  Applied Listening and Speaking
Unit 4  Concierge Service
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Qualities of a Concierge
  Further Reading  Etiquel-l-e of a Concierge
  Applied Listening and Speaking
Unit 5  Room Service
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Room Cleaning Service
  Further Reading  Classification of Hotels
  Applied Listening and Speaking
Unit 6  Laundry Service
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Vogue Laundry Service
  Further Reading  Dry Cleaning & Laundry Service Never Been so Easy
  Applied Listening and Speaking
Unit 7  Food and Beverages--Western Style
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Diet Culture
  Further Reading  Food and Beverage Services
  Applied Listening and Speaking
Unit 8  Food and Beverages--Chinese Style
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Chinese Eight Cuisines (I)
  Further Reading  Chinese Eight Cuisines (II)
  Applied Listening and Speaking
Unit 9  Guiding the Group
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Moscow Bus Tour
  Further Reading  Tourist Schedule
  Applied Listening and Speaking
Unit 10  Shopping
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Online Shopping Malls
  Further Reading  Souvenirs
  Applied Listening and Speaking
Unit 11  Hotel Recreation
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Hospitality, Recreation & Sport Management
  Further Reading  Fragrance SPA
  Applied Listening and Speaking
Unit 12  Dealing with Emergencies
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Dealing with Emergencies
  Further Reading  Handling Emergencies
  Applied Listening and Speaking
Unit 13  Checking Out
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Rules for Check-out Time of 7-Days Inn Group
  Further Reading  Settlement of Guest Account at Check-out
  Applied Listening and Speaking
Unit 14  Seeing Tourists Off
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  A Farewell Speech
  Further Reading  A Farewell Speech ~
  Applied Listening and Speaking
Unit 15  Handling Complaints
  Background and Warm-up
  Dialogue 1
  Dialogue 2
  In-depth Reading  Complaint Handling--Hair in the Food
  Further Reading  A Letter of Apology to a Complaint
  Applied Listening and Speaking
Keys to the Units
Bibliography